thomas mueller

Independent Consultant And Advisor // E-commerce, Digitalization, General Management

Bio Summary

Thomas is an experienced and independent management consulting professional and advisor. He is specialized in e-commerce, digitalization, and general management functions, mainly in these industries: retailers, packaged consumer goods as well as fashion, sporting goods, and luxury goods companies. Project examples include the concept development and implementation of new online shops, the assessment of selected e-commerce activities of existing online shops, the development of a corporate strategy for a multi-channel retailer or a transformation program for the transition period from an owner- to management-led organizational structure.

Thomas started as a management consultant with McKinsey & Company in Germany in 2003. From 2008 through 2018, he was the Managing Director in two e-commerce companies in Germany. Based on these strategic, operational and very hands-on experiences, Thomas has been supporting his clients since 2019.

Employment History

Independent Consultant And Advisor // E-commerce, Digitalization, General Management

August 2019 - present

Hamburg, Germany

Core industries: retailers, packaged consumer goods as well as fashion, sporting goods, and luxury goods companies Core functions: e-commerce, digitalization, general management Project list (excerpt): - Transformation pro ...see more

Co-Founder

Bootcamp1

November 2018 - January 2020

Hamburg, Germany

Innovative training program for graduates and young professionals (supplements existing functional and cultural introductions; focuses on general business skills like effectively collaborating with manager and colleagues or e ...see more

Managing Director

Stylebop

November 2015 - April 2018

Munich, Germany

Managing Director for eCommerce (Marketing, IT, Business Intelligence, Business Development and Logistics) as well as for Finance and HR Selected Achievements: - Marketing: Launch of customer loyalty program REWARDS CLUB and ...see more

Managing Director

mytheresa.com

October 2008 - March 2015

Munich, Germany

Managing Director for eCommerce (Online Marketing, Shop Management / Site Optimization, IT, Business Intelligence, International Markets, Logistics) as well as for Finance, HR, Project Management Selected Achievements: - Operations: Continuous improvement of shipping processes to increase service levels to more than 99.8%; planning and bringing into service of new logistic center with more than 9,000 sqm - Finance: Closing of financing rounds with VC and banks; introduction of tender offers for biggest cost categories; hedging to minimize currency-risks; preparation and execution of trade sale to Neiman Marcus Group; initiation of integrational tasks (especially reporting tasks) - HR: Set-up of inhouse direct search team; introduction of personnel development initiatives, employer branding measurements as well as “great place to be” initiatives - IT: Relaunch of website, introduction of new shop-software (Magento Enterprise) and ERP-system (Microsoft Dynamics), since then, heavy investments in systems to maintain and increase website availability despite huge traffic growth rates, to fulfill local demands for different country web-shops, and to optimize internal processes - International Markets: International expansion with more than 10 fully or partially localized web-shops (e.g. local currencies, payment methods, languages, customs and taxes, toll-free-numbers for customer service to increase conversion rates) in core countries like US, France or Middle East; more than 66% of net revenues already generated outside of Germany - Online Marketing: One of the first companies in Germany to test and successfully implement new technologies / tools like remarketing or Google Trusted Stores; Online Marketing as the key driver to achieve huge revenue growth rates, at stable marketing ratios; inhouse team substantially increased to insource and optimize all activities

Senior Associate

McKinsey Deutschland

September 2003 - September 2008

Munich, Germany

Participated in 2-Year-Fellow-Program from September 2003 through December 2005. Conducted PhD studies from January 2006 through December 2007, during official Fellow leave. Returned as a Senior Associate in January 2008, and ...see more

Education

Master's in Business Administration/Management

HHL - Leipzig Graduate School of Management

2003

Ph.D in Business Administration/Management

RWTH Aachen, School of Business and Economics,

2007

Bachelor's in Business Administration/Management

University of Passau

2001

Language Skills

German English

Country Experience

Austria Germany United Arab Emirates

Skills

Business

Digital Strategy,

Digital Transformation,

Benchmarking & Best Practice,

Business Case,

Business Planning,

Corporate Strategy,

Growth Strategy,

Strategic Management,

Project Management,

Dashboard Development,

KPIs,

Strategy Execution

Marketing and Public Relations

Digital Marketing

Sales

Digital Sales

Education and Training

Program Management

Analysis

Business Intelligence